The next time a package comes to me from UPS that isn’t handed directly to me with no additional charges or trouble, I’m refusing shipment.
You attempt delivery, I ask you to hold it so I can pick it up. You attempt again, I angrily ask you to hold it, as I plan to pick it up the next day. I go to pick it up, OH LOOK IT’S OUT ON THE FUCKING TRUCK!
And you have the tenacity audacity to charge me $40 for the privilege.
Your service sucks.
EDIT: Just to note, this is just the latest time I have been screwed around with by UPS. I have yet to have a good experience with them.